30 Jun 2021 33 Comments
in rant, songs, Talking Straight Tags: Doctors, frustrating, Receptionists, Telephone
After ringing and quequing to make an appointment ( for a telephone consultation, it’s like getting hen’s teeth to get an actual appointment) the One-Liner ” please hold your call is important to us, we will be with you as soon as a receptionist is free” repeated every sixty seconds really does not ring true.
It took one hour and fifteen minutes on two phones to get through!
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willowdot21 
Jun 30, 2021 @ 14:52:38
ahhhhhh ahhhhhh ahhhhh ahhhhh and then you get an apt two months from now to have it cancelled last min… Ahhhhhhh ahhhhhh ahhhhhh
Jun 30, 2021 @ 17:51:10
Yes I see you have the same fun! 💜
Jun 30, 2021 @ 18:10:38
Fun !!😫🥵
Jun 30, 2021 @ 18:20:18
Not !
Jun 30, 2021 @ 18:23:35
Yup.. stressful
Jun 30, 2021 @ 16:18:33
You’re right, it rings patently false.
Jun 30, 2021 @ 17:48:44
Yes indeed it does! 💜
Jun 30, 2021 @ 23:04:02
🤨
Jul 01, 2021 @ 04:51:33
🥺💜
Jun 30, 2021 @ 16:24:31
Frustrating
Jun 30, 2021 @ 17:56:05
Yes it was 💜
Jun 30, 2021 @ 16:50:12
Our surgery is usually like that, but since being voted the worst in the county, judging from yesterday’s call and service, they are trying to improve things. It only took 10 minutes to get through, 10 minutes on hold, and the doc called us back 20 minutes after that (mind you, she usually calls us early anyway!)
Jun 30, 2021 @ 17:35:21
She knows you are not time wasters 💜
Jun 30, 2021 @ 17:35:45
She also knows us as a couple which is terrific.
Jun 30, 2021 @ 17:47:45
Yes that always helps.
Jun 30, 2021 @ 17:36:58
That’s terrible! I’ll often set my phone down with the Speaker option turned up. I am still subjected to their message repeatedly, though!
Jun 30, 2021 @ 17:49:46
It’s so maddening isn’t it !
Jun 30, 2021 @ 17:41:08
I feel like I’m being lied to when I’m on hold forever and hear, “Your call is important to us.” Argh.
Jun 30, 2021 @ 17:49:08
Yes indeed Arrrrrrrrrrrrrgh!
Jun 30, 2021 @ 19:19:38
I was in the phone for over an hour on hold for the bank. Finally went in and found a teller but no bankers?!! It seems a lot of businesses are similar now.
Jun 30, 2021 @ 21:04:44
It’s just ridiculous isn’t it 💜
Jun 30, 2021 @ 19:33:56
Ugh. Ugh and Ugh.
Jun 30, 2021 @ 21:03:40
Arrrrrrrrrrrrrgh!
Jun 30, 2021 @ 20:16:15
Oh, I know, it is ridiculous, isn’t it?
Jun 30, 2021 @ 21:02:56
Beyond belief! 💜💜💜
Jul 01, 2021 @ 07:29:59
My mum liked Blondie 🙂 Me too.
Jul 01, 2021 @ 08:26:15
Great singer ☺️
Jul 01, 2021 @ 08:38:04
Yep.
Jul 01, 2021 @ 08:42:47
Not as glamorous as us though 😉🤣🤣🤣🤣
Jul 01, 2021 @ 11:23:39
That goes without saying 🙂
Jul 01, 2021 @ 12:30:19
Indeed ☺️
Jul 02, 2021 @ 01:04:49
I know the feeling. Just today, we had to call AAA to get our van towed (my husband was in an accident–he’s okay, but the van isn’t). Anyway, we spent quite a while trying to find our way past the voicemail. And then they actually have the nerve to say, ” We know your time is important, so we will have an associate with you shortly. Or you can always go online…” And the part that they don’t say aloud is: “…and then we won’t have to deal with you at all.”
Grrr. : )
Jul 02, 2021 @ 05:49:54
Yes I know it’s just so maddening isn’t it. I am sorry that your husband had the accident but it good he is unhurt. Stay safe 💜